Privacy Policy

Last updated: March 15, 2026

1. Your data is confidential

All data you store, generate, or process through Saledra is treated as confidential and belongs to you. We do not use your data for any purpose other than providing you the Service. We do not sell, license, or share your data with third parties outside of what is strictly necessary to operate the platform (see Section 4).

2. AI model training

Saledra does not use your data to train AI models. Your conversations and the work the Service does on your behalf are not used for model training. This is opt-out by default, meaning no action is required from you.

3. Information we collect

We collect the minimum information necessary to operate the Service:

  • Account information: Email address and authentication data for login and identity.
  • Payment information: Processed by our payment provider. We do not store your credit card details.
  • Usage data: Feature usage for billing and product improvement.
  • Credentials you provide: API keys and configuration you store are encrypted at rest using AES-256-GCM.
  • Log data: IP addresses, browser type, and access timestamps for security and debugging.

4. Data boundary

All data processed by Saledra remains within our controlled infrastructure. We do not share your data with third parties except as required to operate the core platform:

  • Authentication: Email and login credentials for account access.
  • Payments: Transaction details for billing.
  • Infrastructure: Compute and storage within our cloud provider.

These integrations are limited to their specific operational function. None of these providers have access to the contents of your account, your conversations, or your files.

5. Data security

We use industry-standard security measures including AES-256-GCM encryption for stored credentials, TLS for all data in transit, and VPN for internal communication.

6. Data retention

Account data is retained while your account is active. When you delete your account, we delete your user data and credentials. Billing records may be retained as required by law.

7. Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can delete your account and all associated data through the account management interface.

8. Changes to this policy

We may update this policy from time to time. We will notify you of material changes by updating the date at the top of this page.

9. Contact

For privacy-related questions, contact us through the contact page.